Environmental Policy

Action Response Ltd is committed to being a highly successful building and Maintenance company. As part of its commitment to the environment it has developed this policy, which has been endorsed by the Company Directors and will be communicated to all employees and made available to the public. It forms the basis for setting environmental objectives that will continually improve the manner in which it operates its business.


  • To identify and minimise the risks to the environment from the Company’s activities.
  • Comply with current environmental legislation and where appropriate act in anticipation of future requirements.
  • Set targets and implement suitable arrangements to seek continuous improvement of environmental issues within the business.


To achieve these objectives the Company will:

  • adopt as principles the prevention of pollution, reduction of waste and the efficient use of materials and energy
  • where possible, use sustainable, reusable or recyclable products. Where necessary, it will ensure that all wastes, particularly hazardous or contaminated wastes are tested, transported and disposed of in an environmentally acceptable manner, in accordance with statutory duty of care requirements
  • minimise noise levels, traffic nuisance, emission of pollutants and disturbance to the public and local ecosystems, wildlife habitats and preservation of heritage
  • review its activities and identify issues which could have a significant impact on the environment
  • minimise the risks of environmental accidents through the formulation and adoption of appropriate risk management procedures and, in conjunction with appropriate authorities, we will ensure an emergency response capability to deal with accidental pollution
  • encourage our supply-chain to comply with this policy
  • provide the necessary awareness and training to enable staff at all levels to understand and contribute to the implementation of this policy

This policy statement outlines the Company’s commitment to minimising the adverse environmental impact from our activities.


SWP No/: 00100

Section 2 of the Health and Safety At Work Act requires employers to implement

systems of work and provide adequate information, instruction and training for staff

to enable them to work safely and be without risk to health.

1. Activity To Which Procedure Applies:


2. Procedure Written By: M MCGILL Date: 10/08/09

Role: Health and Safety Coordinator

3. Staff Group(s) Involved In The Activity (e.g. Trainees, contractors, employees, managers)

All maintenance staff.

4. Hazards To Which Staff May Be Exposed (e.g. Heavy objects, falls from height, contamination by dangerous substances, fire risks etc.

Falls from height, contamination from substances in use, slips/trips and falls, manual handling, electrocution.

5. Special Equipment Including Protective Clothing Required To Do The Activity (e.g. Safety Goggles, Respirator, Gloves, Hi Viz vest etc).

Safety Goggles, Respirator, Gloves, Hi-Viz vest, safety shoes.

6. Training Requirements/Relevant Experience Required (e.g. Manual Handling, Coshh awareness, Asbestos training etc).

Annual manual handling training.

Trained in the use of ladders and tower scaffolding

Trained in the use of any hired handling equipment.

C&G 17th edition wiring for electrical work.

GasSAFE registered for gas work.

7. Procedure Which Must Be Followed and Precautions Which Must Be Taken.


(i) Assess the work and/or materials you are to use to identify factors which may affect handling method.

(ii) Meet with the property owner/manager and explain the work you are going to do and what , if anything you may require of them eg. to open windows for ventilation, stop using services etc. (iii) Use the appropriate handling equipment (as identified in the risk assessment(s)).

(iv) Make sure the controls on any risk assessments around you’re area of work are in place. Pay particular attention to any enclosed spaces and raise any concerns with Action Response Management,

(v) Issue site safety notices and appropriate warning signs.

(vi) Ensure all jobs are carried out in the order of specific method statements where they exist.

(vii) Ensure you can safely reach the work area without over stretching. Follow good ladder practise.

(viii) Ensure the work area is well lit and well ventilated at all times.

(ix) Protect the property of others by removing personal posessions and covering larger items and floor coverings.

(x) Dispose of building waste or rubble appropriately.

(xi) Follow and make sure you have read all appropriate Coshh guidelines concerning the materials you are using.

(xii) Ensure all services such as water, electricity and gas have been isolated before attempting work. Ensure the services are marked and disabled appropriately to ensure they are not accidentally turned back on again.


(i) Throw excess Coshh controlled substances into drains or watercourses.

(ii) Handle heavy materials unless you have been suitably trained in the correct techniques and

also how to use any handling aids provided or hired.

(iii) Handle heavy Items unless the correct equipment is readily available.

(iv) Attempt to work on any service such as Gas, Water or Electricity unless you are qualified to do so, and been given consent by the management of Action response to do so.

(v) Attempt to perform a job with the wrong tools.

(vi) Use a mobile scaffold tower on your own. The use of this item requires two men to assemble and use safely.

(vii) Open or move a window that is suspected to have broken without first making the area around you and below you safe first.

(viii) Smoke, drink or use the personal toilet facilities of the tenants you are working for.

Departmental Managers Signature: C F Cox

Date Procedure Issued:          1st March 2017

Date of Next Review:              1st March 2018